Terms & Condition

Shipping Information

Orders are prepared within 1–2 business days after payment is confirmed.

Shipping times vary by destination and courier. Once dispatched, you receive a confirmation with tracking details.

Please ensure your shipping address is complete and accurate. We are unable to redirect or resend orders once shipped.

We currently ship within Indonesia only.

Order Status

A confirmation email is sent once your order is placed.

You can check your order at any time from the link in that email. Delivery timelines are provided by the courier and may vary.

For any question about your order, contact us via WhatsApp or email.

Return Policy

All sales are final.

Due to the nature of fragrance, we do not accept returns or exchanges for change of mind or personal preference.

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with proof of purchase and an unedited unboxing video. Each case is reviewed individually.

Frequently asked questions

Our fragrances are not defined by gender. They are made for feeling, memory and atmosphere. Each scent becomes personal.

OMARKI